Surrounded by the glistening sands of the Caribbean and the ancient treasures of nearby Mayan ruins, The Ritz-Carlton, Cancun welcomes guests with AAA Five Diamond luxury and personal service. Mexico’s Caribbean masterpiece features 365 guestrooms, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award-winning restaurants. Each well-appointed guest room and suite has a balcony or terrace overlooking the sea. Considered one of the most luxurious resorts in the world, The Ritz-Carlton, Cancun is located 15 minutes from the airport and few minutes from many lively and leisurely attractions.
Must-Do Attractions:
- Cooking Lessons at The Culinary Center
- Private Seaside Casita
- Tequila Tasting
- Seashell Mayan Massage at Kayantá Spa
- Sunrise Yoga
- Chichen-Itzá by Airplane
Services and Amenities:
- Seven innovative dining experiences
- Kayantá Spa
- Two heated outdoor pools and a whirlpool
- Interactive kids’ program
- State of the art fitness facilities
- First-class Tennis Center
- 27,000 square feet convention center
- Business Center
- Personalized Wedding Consultant
Guest Room Features & Amenities
- Private balconies or terraces with panoramic view of the Caribbean Sea
- Plush, goose-down and non-allergenic comforters and pillows, sumptuous feather beds and luxurious 400-count Egyptian cotton sheets
- Childproofed and wheelchair-accessible guestrooms available upon request
- Spacious marble bathrooms with separate shower and bathtub in our luxury resort
- Plush terry or lightweight embroidered bathrobes
- Twice daily housekeeping attention with evening turndown service
- On-demand video and viewing guide
- High-speed, wireless internet access
- iPod docking station
- In-room safe
- Coffee and Tea refreshment box
- Fully-stocked refreshment cabinet
- 24-hour in-room dining
- All non-smoking guestrooms
Resort Features & Amenities
Our luxurious Cancun hotel has been consistently ranked among the finest hotels and resorts in the world and today it is proudly known as Mexico’s most awarded resort.
- Two award winning Restaurants, Fantino and The Club Grill
- Seven dining outlets
- A residential-style Culinary Center designed by Viking Range®
- 1,200 feet of white-sand beach
- Two swimming pools and oceanfront whirlpool
- Private beach palapas, cabanas and lounges
- Poolside umbrellas
- Kids Camp children’s activity program
- Turtle release program
- Babysitting services
- Beauty Salon
- Kayantá Spa
- Complimentary fitness center with cardiovascular and strength-training equipment, personal training, and group classes
- Tennis Center
- The Ritz-Carlton Gift and Sundry Shop featuring logo apparel, a wide array of gift items and sundries
- Escada and La Perla Boutiques
- Xaman-Ek Mexican Gallery
- Tour and travel arrangements
- Car rental agency on property
- Exclusive Club Lounge
Business Services
- Fully-equipped executive Business Center with high-speed internet access, color copier, fax and scanning services
- Conference Concierge
- Technology Butler
- Audio-visual Equipment
- Shipping and receiving services
- Electrical services
- All public spaces and guest rooms have Wi-Fi internet access at our Cancun resort
Acceptance of US Currency
Due to local regulations, the acceptance of US Dollars in cash is controlled when in Mexico. The maximum amount of US currency accepted or exchanged on property is $1,500 USD per month, per room reservation. Payments with credit/debit cards or in Mexican pesos are widely accepted.
Hotel Policies
Check-in/Check-out
Check-in: 3 p.m.
Check-Out: 12 p.m.
Pets
Pets are not allowed on property. Service animals allowed for persons with disabilities
Smoking
The Ritz-Carlton, Cancun is a non-smoking hotel.
Parking
Valet parking only.
Additional Guests
Please note that the maximum occupancy per guestroom is two adults and two children under 18 years old.
Additional guests will be assessed as follows:
- 18 years and older: $60 per person, per night on ocean-view and ocean-front guestrooms
- 4 to 11 years: $50 per person, per night on club level accommodations
- 12 to 17 years: $75 per person, per night on club level accommodations
- 18 years and older:$120 per person, per night on club level accommodations
Cancellation Policy
In the event you are unable to keep your reservation, please cancel at least fourteen days prior to arrival to avoid a cancellation charge.
- Pricing and policies are subject to change without notice
- Special cancellation policies apply during the Festive Season and holidays